A: Carriers will be issued GROWMARK order numbers (ex: 2003123456). Release numbers, where required, will now be issued when a driver checks into LoadCheck.
Seamless Service 24/7/365
The Load Check app streamlines crop nutrient release number assignment, at both owned and third party terminals, for faster, smoother deliveries while providing visibility of shipment details directly to customers through myGROWMARK.com.
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For Drivers: How it works
Frequently Asked Questions
A: 1. Linking an order to a release number at time of hauling allows the system to pull up to date information and decreases the chance of a delay in loading.
2. LoadCheck allows you to upload a BOL immediately and seamlessly share that image and shipping information with any necessary parties, such as billing teams.
A: Drivers will have the ability to report any release number issues in the app and have a new release number issued automatically without requiring a phone call.
A: Users can cancel a check in with one click. The release number assigned should be considered void. The GROWMARK order number remains valid. Drivers must check in again to assign a new release number when ready to haul.
A: GROWMARK encourages drivers to sign into the app and check in their order when they are ready to head to the terminal.
A: Crop Nutrients Customer Care Team can be reached at (309) 557-6238.
For Customers: How it works
Customers: Frequently Asked Questions
A: Customers will receive order numbers (ex: 2003123456). Release numbers will be issued dynamically when a driver checks into LoadCheck with an order number.
A: Linking an order to a release number at time of hauling allows the system to pull up to date information and decreases the chance of a delay in loading.
A: The order number (ex: 2003123456) will be given to the driver and entered into the LoadCheck app to obtain a release number at time of shipment.
A: Release numbers will be visible and searchable on myGROWMARK once an order has been checked in.
A: GROWMARK encourages drivers to sign into the app and check in their order when they are ready to head to the terminal.
A: Reach out to your ASM or Crop Nutrients Customer Care Team can be reached at [email protected] or (309) 557-6238.